Privacy Policy

At BrandCraft 360 Solutions, we respect your privacy and are committed to protecting the personal information you provide when using our website, services, and digital platforms.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and what choices you may have regarding your information.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. About BrandCraft 360 Solutions

BrandCraft 360 Solutions is a digital marketing and creative agency based in Chattogram, Bangladesh.

We provide services including:

  • Digital Marketing

  • Search Engine Optimization (SEO)

  • Social Media Marketing

  • Performance Marketing

  • Google Ads

  • Meta/Facebook Ads

  • Branding

  • Brand Identity Design

  • UX/UI Design

  • Web Design

  • Web Development

  • AI Automation

  • Content and Creative Services

For privacy-related questions, you can contact us through the contact information provided on our website.

2. Information We May Collect

Depending on how you interact with our website, we may collect different types of information.

2.1 Information You Provide

You may voluntarily provide information when you:

  • Submit a contact form

  • Request a quotation

  • Book a consultation

  • Send us a project inquiry

  • Subscribe to communications

  • Contact us by email

  • Communicate with us through social media or other platforms

This information may include:

  • Name

  • Email address

  • Phone number

  • Company or business name

  • Website URL

  • Project details

  • Service requirements

  • Information included in your message

  • Any other information you choose to provide

Please do not submit sensitive personal information through our website unless it is specifically requested and necessary for the service.

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically.

This may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Approximate geographic information

  • Pages visited

  • Time spent on pages

  • Referring website

  • Website interactions

  • Date and time of access

  • Other technical or usage information

This information may be collected through analytics, security, cookies, and similar technologies.

4. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries

  • Provide requested services

  • Prepare proposals or quotations

  • Communicate about projects

  • Schedule consultations

  • Improve our website and services

  • Understand website usage

  • Analyze marketing performance

  • Improve user experience

  • Maintain website security

  • Prevent fraud, abuse, or unauthorized activity

  • Send relevant communications where permitted

  • Comply with applicable legal obligations

We do not use personal information for purposes unrelated to the reason it was collected unless permitted or required by applicable law.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that can help websites remember information and understand how visitors use the website.

We may use cookies for purposes such as:

  • Essential website functionality

  • Security

  • Analytics

  • Performance measurement

  • User experience improvements

  • Marketing or advertising measurement

You may be able to control or disable cookies through your browser settings.

Disabling certain cookies may affect some website functionality.

6. Analytics and Tracking

We may use third-party analytics or measurement services to understand how visitors interact with our website.

These services may collect information such as:

  • Website visits

  • Traffic sources

  • Device information

  • Page views

  • User interactions

  • Approximate location

  • Conversion events

Where applicable, these services may use cookies or similar technologies.

We use this information primarily to understand website performance and improve our marketing and user experience.

7. Advertising and Marketing Technologies

If we use advertising platforms such as Google Ads or Meta Ads, those platforms may use cookies, pixels, tags, or similar technologies to measure advertising performance and, where applicable, deliver or measure relevant advertising.

These third-party platforms may process information according to their own privacy policies and terms.

We recommend reviewing the privacy policies of the relevant platforms for more information about how they process data.

8. How We Share Information

We do not sell your personal information.

We may share information with trusted third-party service providers when reasonably necessary to operate our business, provide services, communicate with you, or maintain our website.

These may include providers for:

  • Website hosting

  • Email communication

  • Analytics

  • CRM or lead management

  • Forms

  • Scheduling

  • Payment processing

  • Advertising

  • Website security

  • Cloud storage

  • Business operations

Third-party providers may process information according to their own privacy policies.

We may also disclose information when required to:

  • Comply with applicable law

  • Respond to lawful requests

  • Protect our legal rights

  • Protect the safety of users or others

  • Investigate fraud, abuse, or security issues

  • Protect the security and integrity of our website

9. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services.

Examples may include:

  • Social media platforms

  • Advertising platforms

  • Portfolio platforms

  • Payment services

  • External resources

  • Client or partner websites

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of those websites before providing them with personal information.

10. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Providing requested services

  • Maintaining business records

  • Managing ongoing communications

  • Resolving disputes

  • Enforcing agreements

  • Meeting legal or regulatory obligations

The specific retention period may vary depending on the type of information and the reason it was collected.

12. Your Privacy Choices

Depending on applicable law and circumstances, you may have rights or choices regarding your personal information.

These may include the ability to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of information where applicable

  • Withdraw consent where processing is based on consent

  • Opt out of certain marketing communications

  • Ask questions about how your information is used

To make a privacy-related request, contact us using the contact information available on our website.

We may need to verify your identity before completing certain requests.

13. Marketing Communications

If you voluntarily provide your contact information and consent to receive marketing communications, we may contact you about:

  • Services

  • Offers

  • Educational content

  • Company updates

  • Resources

  • Relevant business or marketing information

You can request to stop receiving marketing communications at any time.

14. Children’s Privacy

Our website and services are intended primarily for businesses, professionals, and general audiences.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

15. International Visitors

Although BrandCraft 360 Solutions is based in Chattogram, Bangladesh, our website and services may be accessed by users from other countries.

If you access our website from outside Bangladesh, your information may be processed in Bangladesh or in other countries where our service providers operate.

By using our website, you acknowledge that information may be processed in locations outside your country, subject to applicable legal requirements.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our services

  • Website functionality

  • Technology

  • Legal requirements

  • Data-processing practices

When we make changes, we will update the Last Updated date at the top of this page.

We encourage you to review this Privacy Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact BrandCraft 360 Solutions through the contact information provided on our website.

BrandCraft 360 Solutions
Chattogram, Bangladesh

Website: BrandCraft 360 Solutions

Privacy inquiries: Please use our website’s contact page to reach us.

18. Consent

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.

Last Updated: August 12, 2026